Return & Refund Policy
At Shilpa’s Closet, we aim to ensure your complete satisfaction with every purchase.
Returns
- Returns are accepted only for damaged or incorrect items.
- Requests must be made within 48 hours of delivery with clear proof (photos of the product).
- Customized or made-to-measure outfits are not eligible for return.
Refunds
- Once the return is inspected and approved, refunds will be processed within 5–7 business days.
- Refunds are credited back to the original payment method.
Exchanges
- Exchanges are possible only in case of damage or incorrect delivery.
- Please contact us immediately to initiate an exchange.
📧 For any return or refund queries, contact us at shilpaguru2001@gmail.com or 📱 9686855022.