Return & Refund Policy

At Shilpa’s Closet, we aim to ensure your complete satisfaction with every purchase.

Returns

  • Returns are accepted only for damaged or incorrect items.
  • Requests must be made within 48 hours of delivery with clear proof (photos of the product).
  • Customized or made-to-measure outfits are not eligible for return.

Refunds

  • Once the return is inspected and approved, refunds will be processed within 5–7 business days.
  • Refunds are credited back to the original payment method.

Exchanges

  • Exchanges are possible only in case of damage or incorrect delivery.
  • Please contact us immediately to initiate an exchange.

📧 For any return or refund queries, contact us at shilpaguru2001@gmail.com or 📱 9686855022.